Calor has confirmed that it is to discontinue five of its smaller canisters from 1 February.
The cylinders being discontinued are Calor’s Cube, 3.9kg Propane, 4.5kg Butane, 6Lite Propane and 12kg Butane cylinders.
In statement, Calor said: “We realise this change will affect customers that rely on these sizes, but we know these changes are necessary to significantly improve our cylinder service.”
“Our existing range of cylinders is creating complexity within our supply chain.
“This means longer change over times and reduced filling capacity on high volume key sizes.
“That’s why we’ve taken the difficult decision to reduce our cylinder range, simplifying the business.”
Calor says there are suitable alternatives to the discontinued cylinder sizes within its range, or within the Campingaz range.
Those looking for a 3.9kg Propane can use a 6kg Propane, and those looking for a 4.5kg Butane can use a 7kg Butane, the supplier says.
Retail Stockists are currently being notified of the changes.
Last year Calor halted sales of its canisters on its own website, citing high demand and supply chain problems.
Don’t forget to subscribe to the Van Life Matters newsletter or download the Van Life Matters App to stay up-to-date with the latest UK Van Life news, tips and advice.
31 comments
If only there were more lpg/autogas filling stations more and more people would go down the refillable bottles and tanks routes but these places are decreasing rapidly what we need is some Motorhome service points where you can refill with gas empty toilets waste water and refill with water etc but people have got to pay to make such places viable
Hi there, don’t be thinking about getting a refillable system too quickly …. If you research you will see that more and more garages are banning the refilling of gaslow and similar units. Why is this do we think ? It’s not on the basis of safety as they claim. That’s nonsense. It’s on the basis that they make more from exchange cylinders… which of course you can’t get !
most boats on the Thames use 4.5 butane fitted into perpose build compartments to comply with the boat safety regs so larger bottles will not fit must be 1000s of boats on the Thames I think flo gas do a 4.5 butane just have to change regulator Calor MAY want to have a rethink on this one !!!
Very valid point.
Same for smaller horse boxes and motor homes, space designs and safety means larger ones won’t fit. They haven’t considered these either.
Many canal boats also use 3.9 propane or 4.5 butane bottles as their gas lockers are too shallow forlarger sizes. My boat is one, so I have no idea what I will be able to do to continue usingg gas on board.
never mind boats just think of all the thousands and thousands of small camper vans where the bottle is in a cupboard under the sink, the larger bottles do not fit, I have over 300 customers who use these as well as calor for home heating and all but a handful are so upset they are talking about using another supplier for home heating in protest. my advice to calor is . stop listing to the accountants and listen to your customers
I have an Autosleeper Gatcombe, the compartment will only take a 3.9 and 4.5 kgs bottles, the 6 and 7 are to large, I and thousands are in a bit of a pickle with this, can you not reverse your decision
Please wake up, this is WORLD ECONOMIC FORUM policy. Why would anyone get rid of profit? Please look into this evil, nefarious organisation that has infiltrated many western governments.
Most gas lockers on smaller campervans can only accommodate the small ones!
so my cube fire is no good without a cylinder
A stupid decision by Calor, who have really not thought this through at all. They are likely to lose a LOT of business.
On my boat the flogas 4.5 won’t fit it is taller than the calor bottle and nearly all the boats on the river by me are 4.5 kg
This is not good from calor they will lose lots of money
Flo Gas do a 4.5 bottle. Ah well they’ll get ALL the business from thousands of campers, caravans and boats that simply don’t have the space is their gas lockers. Very stupid and badly thought out idea by Calor.
Bet there is no refund on calor lite bottles that were costly to begin with
Calor, you are utter morons! There is no justifiable reason for removing the 3.9kg propane bottles when vast, VAST, V-A-S-T numbers of campervaners use them. How incredibly STUPID can your dumb management be!!?. Campervan manufacturers will HATE you for such a mindless idea. Let’s hope you go bust!
This is the MOST STUPID IDEA ever thought out by Calor Gas …I and THOUSANDS OF OTHER CAMPERVAN USERS basically NOW have NO WAY OF COOKING OR KEEPING FOOD COLD unless you are hooked up to the MAINS !!!! I CURRENTLY USE A 3.9 PROPANE Gas Bottle which will only fit into a SMALL CUPBOARD…TRYING TO USE A 6KG BOTTLE would be a NON STARTER ..NEVER MIND THE SAFETY ASPECTVPF HAVING A 6 KG BOTTLE ROLLING AROUND IN THE BACK BECAUSE YOU COULD ONLY USE IT ON A CAMPSITE!!!!!
i take two 4.5 butane bottles so when one runs out i just swap over think of the weight if i have to take two bigger bottles
calor, what a bunch of idiots. I hope whoever thought this one up gets a good promotion out of it. tosser!
I have been aware of this “move” from Calor since I supplement my heating by using a standard 15kg heater and not too long ago I purchased ” THE CUBE”…which I believe is now an obsolete piece of art . My usage of the heaters is seasonal so the impact of this madness to me is not as hard as it is to some. However this decision baffles me , if the announcement was that…. there was to be no NEW issue of the said bottle sizes ,( manufacturing issues ) , I would understand , BUT a point blank refusal to continue the empty for full trade cycle , has me stumped ! What’s really behind this ? My CUBE was not cheap , and what about the upfront “HIDDEN” cost of the deposit on the bottle itself , who in Christendom has the paperwork required to obtain the now depleted value deposit. I purchased my Cube from Morrisons , get /got gas from my local supplier…and no one wants to know about this .
I’m now trying to find out if there’s an adaptor to fit my CUBE that would allow to run the heater from an external gas source , safely ! Calor’s position in this is scandleous , , and their attidue is that of a thief…..
.
sadly I’m in the same position with The Cube. I can’t believe I’m these times they don’t market this fabulous little heater better as anyone who has seen mine loves it as it’s quite stylish being small yet gives off good heat. why stop refilling bottles that we already have if it’s down to cost ?? and like others said no chance of a refund on the bottles 🙄🙄 I just can’t believe there is no company out there that can refill them … very sad and frustrated at this ridiculous decision! if anyone does find a converter I’d be very interested to hear about it .
same here i have contacted them today about the issue and they replied saying
Please check with your local retailer if they’ve got any remaining stock of the cube cylinder, https://www.calor.co.uk/gas-bottles/retailers. Cylinders may be available for a limited time in some outlets. However, if you’ve purchased your cube heater after 1st January 2021 and you’d prefer a refund, please complete the claim form on our website ( https://www.calor.co.uk/cube-refund-request ). You’ll need your original proof of purchase to be eligible for a refund.
If you’re unable to increase your storage facilities, an alternative could be found through Campingaz (907 = 2.72kg). We recommend reaching out to a local gas safe registered engineer who can safely advise on any changes required to your gas cylinder set up.
Kind Regards
not that this helps really just more mither trying to get my heater converted to use a different bottle just wish id not bothered buying it now
but if anyone knows of a converter i would be interested to hear about it too
Calor – you have just lost ANOTHER customer! My Autosleeper takes 2×3.9 Propane cylinders -just! So it’s Campinggaz or nothing! Perhaps Calor would give me a refund on the FIVE empty 3.9 Cylinders I’ll be left with?
For those that can be bothered you can self fill your empty smaller bottles from larger one with the appropriate fittings and flexible gas pipe but you must not over fill them as they next some space for the liquid to turn to gas before exiting the bottle. Weigh them empty then fill to stated weight on bottle. with propanevyou can fill them with auto gas at some petrol stations with the appropriate adapter, they usually have one. Finally Camping Gaz butane bottles are small and come in three sizes 907 2.75kg, 904 1.8kg and 901 0.45kg and will fit in the smaller spaces. They are more expensive to fill but you can diy fill them from larger bottles. on the plus side once you have one these are more manageable to diy fill from calor’s 7KG butane bottles.
Update on previous message I posted.
This adapter allows you to fill Capingaz bottles with propane rather than butane at any LPG fuel station at just over £1 per litre approx 50p a kg. You can then unscrew the bayonet from the valve and attach a standard propane regulator. job done
https://www.ebay.co.uk/itm/REFILL-Adapter-Campingaz-907-904-901-Camping-Gas-Bottle-With-21-8mm-LH-Brass/165808109027?hash=item269aeef5e3:g:KPsAAOSwmZljiGdh&amdata=enc:AQAHAAAA0MFV8oBSJdadUihqK7CGcusuaqcMWjMjbzxTPCv1EVKOk0T5d1ZSvz/jygWakdtfdDXe2DHxiot+HAqeS9KjVKJUteVjY0tczYOiHRwRERdvkWqsdiA6KdmIayWScw5NMtG2kFGppHcu3+FBhDMkdGDwiJOrO7axWkjJlt5DJAzLzrY76aqWFQwLURaJi8qGFqYk4ChAEZdurOaxpx99j5G+2CDS7RtOTo4dU+zdw4Pa2BNBzb51Yf0HTAVfwujrfb0TUSVcExSLorb6OpjxfOE=%7Ctkp:Bk9SR76lkKvkYQ&pageci=faaaffdf-e727-4bda-aedf-708e14526026&redirect=mobile
pps
cube bottles can be replace by 5kg patio gas bottles which are an nth smaller but you will need to change the regulator
Has anyone got an email or phone number for whoever dreamed up this policy (or better still their boss)? There are enough of us out there to seriously rattle a cage or two…..
you can leave a complint on this page. They *promise* to repond! https://www.calor.co.uk/complaints/other-complaints
I have been trying to change a 6 kilogram propane bottle but without a lot off luck I have been told due to the 3.9 and 4.3 bottles being discontinued the demand for the 6 kilogram bottles has caused a big shortage I have rang over 12 outlets only to be told they have no 6 kilogram bottles and can’t say when they will any in as calor gas deliveries are a total joke when done calor hope you go bust
So anyone with a Pennine Folding Camper or similar is going to chose:
A) Use the much more expensive Camping Gaz bottle (£45 then £14.80/Kg) = £85
B) Take the dangerous option of transporting a 7Kg bottle on it’s side (free + £4.50/Kg) = £31.50
I wonder which most cash-strapped families on camping holidays will choose to do?
Sad to see another business putting profits ahead of customer need and safety; especially Calor, who have been associated with UK family camping and caravanning for so long. I will lobby my club to switch to other brands.
I think that Flogas Lite is the way to go. Let Calor loose all that custom. They haven’t thought it through. We have a little Eriba caravan. Switching up to the larger steel containers is not an option as it increases the nose weight. I’ve bought the new gas lead for when the last of my Calor goes. Will they give me any money back on the useless empties I doubt it.